Returns & Exchanges

At Ao5 Gallery, we want you to be completely satisfied with your home decor and fine art selections. If your piece doesn't perfectly fit your space, we offer a 30-day return window for most original works and home accessories.

Return Process

  • 1.
    Initiate Your Request

    Contact our gallery associates within 30 days of delivery to receive a Return Merchandise Authorization and specific shipping instructions.

  • 2.
    Secure Packaging

    Carefully repack your item in its original professional packaging, ensuring all protective corners and padding are securely in place to prevent damage.

  • 3.
    Ship to Gallery

    Affix the provided return label and drop the package off at an authorized carrier location; we recommend utilizing insured shipping for high-value art pieces.

  • 4.
    Inspection and Refund

    Once our curators inspect the item for original condition, we will process your full refund or exchange credit within 5 to 7 business days.