Returns & Exchanges
At Ao5 Gallery, we want you to be completely satisfied with your home decor and fine art selections. If your piece doesn't perfectly fit your space, we offer a 30-day return window for most original works and home accessories.
Return Process
- 1.Initiate Your Request
Contact our gallery associates within 30 days of delivery to receive a Return Merchandise Authorization and specific shipping instructions.
- 2.Secure Packaging
Carefully repack your item in its original professional packaging, ensuring all protective corners and padding are securely in place to prevent damage.
- 3.Ship to Gallery
Affix the provided return label and drop the package off at an authorized carrier location; we recommend utilizing insured shipping for high-value art pieces.
- 4.Inspection and Refund
Once our curators inspect the item for original condition, we will process your full refund or exchange credit within 5 to 7 business days.
